Consumer Sentiments 2010

The study provides insight in relation to a number of important issues including:

- customer complaint levels
- customer satisfaction with complaints
- complaint handling perceptions
- consumer behaviour

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Competitive Edge (ASIA) Pty Ltd

Suite 504, 1 Princess Street,
Kew, VIC 3101

PO Box 89
Kew, VIC 3101

Ph: +61 3 9853 1899
Fax: +61 3 9853 1103
Email: comedge@comedge.com.au
Web: www.comedge.com.au

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